Experience. Quality. Resources. Ownership.

When you consider choosing an Independent Services Organization (ISO) for your Field Services needs, your qualifying questions are usually wrapped around “Experience, Quality, Resources and Ownership.”

Does this vendor have the Experience to understand my business needs and operate in my environment, and is that experience verifiable? Do they place Quality in service delivery and account management at the top of their deliverables list? Do they have the Resources in their service delivery infrastructure to meet my SLAs? Do they take Ownership of my operating environment without engaging in finger pointing?

With Maintech the answer is a solid “Yes” on all counts. When you choose Maintech you get an IT Infrastructure Services company that has spent nearly 40 years refining its product and market focus and building depth into its service delivery infrastructure. You get a company whose business philosophy is simple and straightforward: If you choose Maintech we will take ownership of the health of your IT Infrastructure until all problems are resolved – no questions asked, no fingers pointed.

As a vendor neutral provider, Maintech can offer unbiased multi-platform service solutions. Our technical staff is certified and trained on a variety of platforms and devices, giving you the confidence that we can fulfill your IT service needs. That eliminates the need for multiple service contracts, consolidates escalation and notification paths, and makes finger pointing a thing of the past. Our dual NOCs keep their finger on the pulse of your IT Infrastructure 24/7, 365 days a year and our CCC operates in lock-step to track SLA compliance, resource availability and logistics data. Add in the global, web-enabled call management features of eMaintech and you have a real-time view of your IT Infrastructure environment at your finger tips.