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4 Reasons to Consider an Enhanced Support SLA for Your Data Center
Project Manager |

What is SLA Management?

Whether an organization operates in the public or private sector, a valuable option for any enterprise is an enhanced service- level agreement (SLA) from an independent service organization (ISO) and the SLA management software they can provide. It is estimated by 2020, around 1.7 megabytes of data will be created …

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How to Extend the Post-Warranty Life of Your Data Center Equipment
Project Manager |

Making Predictions: The Future of the Hyperscale Data Center

Disruptive businesses in just about every industry have contracted a hyperscale data center to make their dreams of digital transformation a reality, enabling new strategic opportunities. Enterprises that want to avoid being left behind by competitors or nimble startups are curious as to how they …

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third party data center
Project Manager |

The Benefits of a Third Party Data Center for Advanced Technologies

Delta Airlines made headlines1 when some 2,000 flights were grounded in August 2016 as a result of a data center outage. The resulting cost was a staggering $150 million. While the cost of the Delta incident may have been an extreme example, data center outages …

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Project Manager |

Independent Service Organizations: What They Are and Why You Need One

Analyst firm Gartner conducted a survey1 of companies to determine what their IT budget priorities were going into 2016. Of the companies that participated, 95% prioritized increasing efficiency and business processes, with 43% of those companies defining that as a major priority. In addition, 91% …

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Project Manager |

Protect Your Data Center Investment: Benefiting from Enhanced SLAs

Basic Warranties vs. Enhanced SLAs 1. Basic Warranties A common practice in the data center industry is to rely on the basic OEM warranties provided by the various equipment vendors. These warranties do provide a basic level of protection. There are, however, serious limitations to …

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Project Manager |

How SMBs Can Sidestep 3 Major Pain Points 
of After-Hour Help Desk Coverage

Our always-on global economy demands that today’s businesses operate 24x7x365 days a year. Despite the fuzzy demarcation line between our professional and our personal lives, most members of the workforce get to break away at the end of the business day, and kick back for …

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4 Reasons to Consider an Enhanced Support SLA for Your Data Center
admin |

4 Reasons to Consider an Enhanced Support SLA for Your Data Center

Having an SLA from the OEM of your data center equipment is a great way to ensure you’ll receive timely service and repairs. However, while the idea of a basic SLA is superb, it doesn’t always work out that way in reality. Many times, providers …

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3 Ways Working with a Data Center Partner Can Lower Costs
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3 Ways Working with a Data Center Partner Can Lower Costs

Running and maintaining a data center is not a simple task, nor is it an inexpensive one. The actual total cost of data center maintenance for enterprise businesses over its entire lifecycle can be much higher than many anticipate. There are many factors that can …

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How to Extend the Post-Warranty Life of Your Data Center Equipment
admin |

How to Extend the Life of Data Center Equipment (Post-Warranty)

In our information-driven world, effective data management is crucial to the current and long-term success of any modern business. Data center equipment and support is foundational to this goal. Your company’s data center needs to stay in step with both industry evolution and your own …

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Considerations for Choosing a Data Center Partner
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The Top Seven Considerations for Choosing a Data Center Services Partner

An increasing number of companies are relying on Independent Service Organizations (ISOs) to provide all or part of their data center hardware maintenance, “Rack & Stack,” product/network monitoring and associated IT Infrastructure Services. The decision to contract for these services with an ISO is generally …

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