In our information-driven world, effective data management is crucial to the current and long-term success of any modern business. Data center equipment and support is foundational to this goal. Your company’s data center needs to stay in step with both industry evolution and your own business needs. With increasing demands, business servers must work harder than ever before. Success hinges upon a system that functions optimally and reliably from day to day, month to month, and year to year. Partnering with an experienced pro in the realm of data center management and equipment maintenance can help to streamline and optimize this essential process.
The Importance of a Data Center Warranty
Data center infrastructures are comprised of essential equipment and hardware. This includes racks, servers, cables, storage, and other required network gear. It may also include security, cooling, and fire suppression equipment, among others. Many of the components of a data center must endure heavy loads. This makes proper maintenance of its infrastructure essential for continued successful functioning.
If an application, connection, device, or hardware component fails, this can take down the entire system. At the very least, critical operations are hindered. A failure in one area of the system can cause a cascade or domino effect, which can then compromise other areas. Ensuring maximum uptime involves high quality, experienced support.
As a data center ages, the risk of malfunctions that lead to downtime increases. Once the OEM warranty period is completed, businesses are at risk for major system failures no longer covered by professional support.
OEM warranty terms can vary depending upon the manufacturer. They typically cover up to three years of support, although additional coverage is sometimes available. The actual life span and longevity of a server is most strongly connected with the taxing demands placed upon it day after day, and these expectations are reflected in OEM warranty terms.
The bottom line is, there will come a day when your system is no longer covered by the OEM warranty. However, partnering with a trusted Independent Service Organization (ISO) can help to fill the gaps that are opened up post-warranty so that you’ll always have support when your equipment requires it until the time comes to replace it.
The Benefits of Post-Warranty Coverage from a Reputable ISO
A range of issues can arise even in the most well-built and smoothly functioning data centers. However, once the warranty period is over, your business is left vulnerable to even more severe consequences when problems arise in a data center at the end of its expected life span.
This is the time period when post-warranty support from a trusted Independent Service Organization (ISO) can be invaluable.
Connecting with such a partner will assist your business in two key ways:
1. An Extended Data Center Life Cycle
Obtaining post-warranty support allows for issues and malfunctions to be swiftly addressed. It extends the life span of your data center equipment even after the warranty expires. This can be particularly valuable since it is usually in the later stages of the data center life cycle when problems tend to occur.
2. Delay the Need for Server Replacement
While the replacement of data center equipment down the road is a likelihood for many businesses, having post-warranty support from a trusted partner allows for data center repair and maintenance for a longer period of time. This support will help to delay the inconvenience and cost of a full data center replacement in these areas:
Hardware. Post-warranty support from a skilled independent service organization can help your business to avoid or offset the cost of hardware purchases.
Lost Productivity. Data center hardware and OS installation/configuration requires time, manpower, and the inevitable lost productivity of staff while the new system is being installed. Post-warranty support helps businesses to avoid the time and cost of the resources required to install a brand new system.
While implementing a new system can require overtime pay and a drain on time and resources away from key business responsibilities, preparation for the post-warranty period allows for a strategic extension of the data center life cycle.
Partner with an Experienced, Proven Professional
Partnering with a trusted, experienced Independent Service Organization for post-warranty support is essential to maximizing data center performance and life span. Your provider should be skilled in numerous platforms and offer a premier market-tested suite of services.
Maintech services a wide variety of server and data center platforms, OEMs, and models. We bring over four decades of experience and pledge unparalleled support for business servers, data centers, network devices, desktops, and peripherals.
Download our infographic Data Center Equipment: Basic Warranties vs. Enhanced SLAs to learn more!