ITaaS Managed Services
Our ITaaS (IT as a Service) solutions provide ongoing remote and on-site management of virtually every aspect of your IT environment. Completely customizable based on your company’s needs, it’s a service-driven solution that enables unprecedented efficiency, quality and transparency in both delivery and performance.
Key Benefits of ITaaS:
- Enterprise-quality managed services at a reasonable price for mid-sized businesses.
- Comprehensive oversight of your entire IT environment in a single robust solution, including management of your clients, service desk, servers and network.
- Full transparency — from service performance to your financial investment. Our service flexibility means that we have technical staff available to be deployed anywhere in the world, in addition to 24/7 on-shore support available around the clock.
The days of IT being an inefficient, bottlenecked cost-center are over.
With ITaaS, you have enterprise-grade infrastructure providing reliability in growth and ease of compliance without the need to switch between tools.
Providing end-user support on-demand without hiring additional staff, we ensure prompt and efficient resolutions to IT problems with 80% of support questions handled by the first contact.
We monitor your operating systems, business applications, databases and devices 24/7 and make sure any availability or performance issues are revealed and resolved immediately.
We leverage enterprise class toolsets and the ability to customize the management program to your environment to offer superior workstation management.
Our solution features comprehensive management of your physical and virtual servers from one central console. This allows us to optimize the infrastructure for efficiency and ensure minimal service interruptions.
Maintech’s robust network management offerings ensure any issues are identified and resolved as quickly as possible, enhancing network performance and minimizing downtime.
Virtual infrastructure that’s fully managed including data center hosting, colocation services, private cloud hosting, backup and disaster recovery solutions, cloud wireless solutions, and more.