ITaaS Managed Services

A single, robust solution for small to mid-sized companies

Maintech’s IT as a Service (ITaaS) transforms your legacy Windows® IT support into a service-driven model that provides transparency in service delivery and performance — all built on top of an enterprise-class toolset and service model.

Get the ITaaS Factsheet

Maintech follows an ITIL-based methodology for providing services that drive efficiency and quality. This approach enables us to provide first-class, enterprise-quality managed services at price points attractive to mid-size businesses.

Maintech’s cloud-hosted IT management platform utilizes the industry-standard Microsoft® System Center suite of tools. Leveraging it as our core delivery platform, we’re able to provide a unified, enterprise-class service that will fully meet your needs.  With skilled onsite-technicians, Maintech’s Level 2 support, and our efficient service delivery model, we provide the best-in-class support solutions.

Coupling our ITaaS offerings with our international field coverage, hardware maintenance, data center support and dedicated, on-shore service teams, we deliver a complete solution that is unmatched in the industry.

You benefit from:

  • 24 x 7 Service Desk
  • 24 x 7 monitoring
  • Client management
  • Server management
  • Network management
  • Performance monitoring/SLA management
  • Standardized methods & practices based on ITIL methodology
  • Services delivered out of redundant Maintech Network Operations Center in the US

ITaaS Highlights:

  • Global web-enabled service call management & escalation
  • Complete client management
  • Server management
  • Service desk offering
  • Performance monitoring/SLA management
  • Standardized methods & practices based on ITIL methodology
  • Remote network management via multiple Maintech NOC’s

View Our Certifications

Contact Maintech today to discuss IT as a Service in more detail.

One of our representatives will be happy to assist you.

Contact Us Today

Get In Touch

Looking to team up with a world-class organization that delivers flexible and cost-effective IT infrastructure services?