As Innovative Companies Grow the Need for Customized IT Support Does Too
A full-time IT support employee or team of employees can be an expensive investment with questionable ROI for many small and medium-sized businesses. In-house technical resources are often under-utilized as more and more companies adopt cloud services and Software as a Service business applications. Business owners want to get the full value from their employees while the employees want to attain their career goals and contribute to business growth.
As more IT professionals shift from maintenance and break-fix roles into more strategic positions, as well as grow new skills surrounding cloud services, virtual server management, and SaaS configuration, IT personnel may not be the best use of your company’s budget funds. But how do you know when it’s time to consider outsourcing your IT administration? Are you concerned about the utilization levels of your IT administrators and internal support resources?
We have put together an eBook compiling some red flags to look for in your organization that should let you know it’s time to consider looking for an IT support company to provide administration services.