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Private Equity Firm Case Study

Case Study

Global IT Field Services and Office Build-Outs for a Large Private Equity Firm

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Global IT Field Services and Office Build-Outs for a Large Private Equity Firm

In 2023, a large private equity firm engaged Maintech to support a rapidly expanding global footprint. With headcount and international office locations having nearly doubled over two years, the internal IT team could no longer keep pace with deployment demands, field service requirements, and new office build-outs. Maintech stepped in, starting with an urgent APAC office build on a one-week deadline. Since then, Maintech has delivered dozens of global build-outs and thousands of custom desktop workspaces across the partnership.

Key Outcome 1

Critical Deadline Met

An urgent APAC office build was delivered within a one-week go-live deadline, navigating complex international logistics and cross-regional coordination.

Key Outcome 2

Internal IT Team Freed Up

The internal IT team no longer needs to travel internationally to manage deployments or respond to outages, with Maintech handling field requirements globally.

Key Outcome 3

Scalable Global IT Model

Over three years, Maintech has delivered dozens of new office build-outs and thousands of custom desktop workspaces across multiple international locations.

Key Deliverables of the Project

New Office Build-Outs

End-to-end IT delivery for new global office locations, from logistics and procurement through to installation, configuration, and go-live.

Custom Desktop Workspace Deployment

Standardized, organization-specific desktop environments deployed at scale across thousands of workstations, consistently built to client specifications.

Global IT Field Service

On-the-ground IT support across international locations, removing the need for internal staff to travel for emergency response or deployment management.

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