A global bank with data center and satellite sites in 32 countries wanted to tighten physical security and asset control while reducing complexity. The answer was to have fewer hands on its hardware, and one provider accountable for who touched what and able to prove it.
The bank chose to consolidate under one provider. Since 2003, Maintech has run its data center operations across 400 sites. Today, 120 dedicated technicians support 83,000 servers and storage devices.
The bank consolidated its data center operations across 32 countries under a single provider. That reduced the number of parties with physical access to its hardware and simplified how the estate is managed.
A governed asset database now tracks equipment across the estate, and data-bearing components go through audited disposal. Every asset has a clear, auditable record.
Maintech supports 83,000 servers and storage devices 24x7 on a 2-hour P1 repair SLA, with the same standard of service at every site.
A team of 120 dedicated technicians delivers break fix, cable work, vendor escorting and intake of new equipment across the bank’s data center and satellite sites.
Maintech manages the asset database from intake to disposal, including audited destruction of data-bearing components.
Online reports cover IMAC activity, device trends, utilization and asset audits, giving the bank one view of its entire estate.
